Optical Network & Server Infrastructure

The problem

DWDM optical transmission networks require strict high-availability SLAs and rapid on-site incident response to prevent mission-critical telecommunication blackouts.

The approach

Led on-site technical operations across multiple sites, managing optical transmission monitoring, fiber routing, and supporting server infrastructure. Authored emergency incident recovery SOPs to drastically reduce mean-time-to-repair (MTTR) while optimizing operational resource allocation.

Highlights

• Led technical field teams ensuring high-availability uptime across mission-critical optical infrastructure.
• Rapid incident diagnostics and mitigation of DWDM transmission faults across diverse field sites.
• Standardized technical operational SOPs and maintained Linux/Docker supporting server configurations.